When my mom’s AC went out, Air Zero was the best! Tom was so kind and personable and explained the problems so that my mom could understand. He went out of his way to call us too and explain what was going on with her AC. The entire process from the first visit to the installation and inspection was flawless. We were texted pictures of the technicians along with a bio before they arrived which put my mom at ease. It was the best decision and the right one for our family. I highly recommend calling Air Zero for your AC needs.
Bill Connell
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January 31, 2025
One word: OUTSTANDING!!! This company really cares about and appreciates its customers, as well as the product(s) and service(s) they provide. It all starts when you call in to Air Zero for assistance and/or an appointment as the friendliness and helpfulness is immediately apparent. Then it continues when Air Zero comes to your residence to look over the issue(s). The time they take to discuss all the issues/problems, as well as explain everything - after they do a thorough check of the property - so there is no doubt you understand, is amazing. Then when the Air Zero crew shows up to address and fix the problem(s) in a manner that is respectful to both my residence and me, was a breath of fresh air. While the crew was working on my A/C ducts in the attic, representatives from the company came by to explain everything that was going on, being done, what was found, and to answer any questions that I had, just showed the care and concern that they have. I highly recommend Air Zero and will use again if the need arises. Thank You Air Zero!!!
Nick Cadigan
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March 04, 2025
Called about a new HVAC, someone came out and provided info but no warranty information. We asked to be provided that and said he would get back to us next morning. 2 days later we tried to follow up on it and he completely forgot and didn't remember what we asked him for. He said he would compile it and get it sent over. 6 days later and still radio silence.
Avoid Air Zero if you want any sort of customer service.
Lucy Tori Frasca
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November 19, 2024
Our thermostat kept giving an error and we were unable to resolve. From start ro finish, we had excellent service. Paula was very personable and helpful with setting up my appointment. Zach was able to come out same day. He discovered the problem, showed us what was wrong and clearly explained it and fixed it. He got us all up and cooled off within the hour. He was very knowledgeable, kind, helpful and good sense of humor. Thank you very much.
Reba McCullers
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January 23, 2025
Had a scheduled service call today and as always they were on time. Aris was our service tech he was very thorough and pleasant to deal with. I have never been disappointed with any service from Air Zero Highly recommend them for all your ac/heat
needs.
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When my mom’s AC went out, Air Zero was the best! Tom was so kind and personable and explained the problems so that my mom could understand. He went out of his way to call us too and explain what was going on with her AC. The entire process from the first visit to the installation and inspection was flawless. We were texted pictures of the technicians along with a bio before they arrived which put my mom at ease. It was the best decision and the right one for our family. I highly recommend calling Air Zero for your AC needs.
One word: OUTSTANDING!!! This company really cares about and appreciates its customers, as well as the product(s) and service(s) they provide. It all starts when you call in to Air Zero for assistance and/or an appointment as the friendliness and helpfulness is immediately apparent. Then it continues when Air Zero comes to your residence to look over the issue(s). The time they take to discuss all the issues/problems, as well as explain everything - after they do a thorough check of the property - so there is no doubt you understand, is amazing. Then when the Air Zero crew shows up to address and fix the problem(s) in a manner that is respectful to both my residence and me, was a breath of fresh air. While the crew was working on my A/C ducts in the attic, representatives from the company came by to explain everything that was going on, being done, what was found, and to answer any questions that I had, just showed the care and concern that they have. I highly recommend Air Zero and will use again if the need arises. Thank You Air Zero!!!
Called about a new HVAC, someone came out and provided info but no warranty information. We asked to be provided that and said he would get back to us next morning. 2 days later we tried to follow up on it and he completely forgot and didn't remember what we asked him for. He said he would compile it and get it sent over. 6 days later and still radio silence. Avoid Air Zero if you want any sort of customer service.
Our thermostat kept giving an error and we were unable to resolve. From start ro finish, we had excellent service. Paula was very personable and helpful with setting up my appointment. Zach was able to come out same day. He discovered the problem, showed us what was wrong and clearly explained it and fixed it. He got us all up and cooled off within the hour. He was very knowledgeable, kind, helpful and good sense of humor. Thank you very much.
Had a scheduled service call today and as always they were on time. Aris was our service tech he was very thorough and pleasant to deal with. I have never been disappointed with any service from Air Zero Highly recommend them for all your ac/heat needs.