This is a company that is probably altering or having reviews deleted/falsified. Please go with any other company unless you’re looking to donate large amounts of money with no expectations. Understanding that sometimes an initial fix may lead to other findings, it was not only that excuse but many others that led us to go to another company. It was initially the fan motor ($500). After a new fan motor, a leak; diagnosis and maybe plug with a kit ($1025). Then it was the coil ($3600). We called a halt. Went to 2 other companies who said NOT a coil but a compressor.
Before posting a negative review, we called Jose and then spoke to his supervisor and asked if they were willing to refund any portion of $1500 (even return the universal fan motor that we didn’t need). He stated it was now used so there was nothing he could do.
If they had even tried to help us in any way, we would not have posted a negative review.
Attached is a picture of the fan motor they installed with zip ties since it was universal and not designed for this unit. Not that it fixed our problem anyway. We sent video with the same sound it was making before they changed it out.
We recommend Lloyd’s A/C. Old fashioned business with integrity.
Danny Lopez
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January 22, 2025
All I wanted was the nest thermostat to be program. they came and was looking for fault with the heating and Ac unit
Never try to set the Nest
They wanted to replace the Nest for $ 450.00
I said no and got charged $99.00 for a service fee. this company is a ripoff
I looked up Nest on Google and now I got it fixed. Something Jose should have done. Bad company Do not use them go to someone else
steven wright
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December 28, 2024
Absolutely disgrace of a company
Call these guys out and have a look at my air conditioning was not told it was a call out thing which isn’t a problem
After spending 15 to 20 minutes at my property and show me part which was broken which I believe to be roughly $30 , He ran turned around to tell me I owed them $550
Absolute disgrace of a company probably fight with you. The other ones would go elsewhere would not touch with a bar.
Oh, I forgot to say they turned up Late as well
At one point, he put his manager on the phone, but the manager didn’t realize he was on loudspeaker
His words were just telling him to pay $150 call out and get somebody else to fix it
Clearly shows they don’t care about their customers. All they care about is the coin the money.
I’ve had to edit this review
To whom this concerns !!!!!!!!!!
And then you say that you drop the price to $300 but don’t know who this is (Really that seems to contradict itself)
Your engineer never ever gave me a price for the work before he did the work, He told me the price at the end which was $550
I totally understand that a business has to make money and has to have minimum payments but for 20 minutes work and a minimal part. Do you think that’s a reasonable price?
I’ll leave it up to the people reading this review to make their own assumptions, And more than sure you’ll now edit your reply to try and make you look good and that you were doing us a favor if you call out doing someone a favor, That is so wrong
Your engineer agreed in My Home for us to pay $250 when he went outside to write the bill he wrote the bill up at 350, And asked me to sign it at that point I said no you just agreed $250 which he then said to me if you don’t pay 350 I’m taking the part back and I want 150 call out , Totally bullying tactics at this point, I’ve had enough and I offered to give him $300 in cash if you would like me to post a picture of the receipt where the 350 is scribbled out by your employee and 300 is wrote back out and more than willing to post the picture to prove that I am definitely not a liar and that your response is otter lies
PS you might want to tell your employee not to put the phone on loudspeaker so I could hear everything that you said to him just get the money was the FrazE
Jaime Jackson
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September 23, 2024
Keep your eye on this company !!! Jose "replaced" capacitor and added a relay on broken AC, less than 30 days later AC stopped working, called Tank for service since they were just here and another tech from Tank AC came out, tech did no testing on anything and said it needs a new fan for roughly $1000. charged $100 to come out and he did nothing. called another business to come out for another opinion and they replaced the capacitor and took relay out. the capacitor was bad and relay was only installed to make the bad capacitor work, was told a relay would not have been needed if a new capacitor was actually installed, the relay was to help a bad capacitor run. paid over $900 to have both parts replaced and put on by Jose who says that was what was needed , so he was rigging and not "replacing" and charged as if both parts were needed. the other company wrote a report so we can try and get $ back for something that wasn't done. called Tank AC waited 3 days for a return call from Jose who says he will not refund any money that we probably had an unlicensed company come out. will be letting BBB handle this situation! horrible customer service!
Robert Barron
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September 02, 2024
My system finally went out after 12 years had multiple estimates for new duct work and system. Jose from tank ac came out was very thorough and knowledgeable and found things no other contractor found. I’m so glad I went with them I have had my new ductwork and system for 6months now and still working as good as day one. Thank you so much Jose for your servise.
Our Address
8005 N 40th St, Tampa, FL 33604, USA
Claim Listing: Tank Air Conditioning & Heating
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This is a company that is probably altering or having reviews deleted/falsified. Please go with any other company unless you’re looking to donate large amounts of money with no expectations. Understanding that sometimes an initial fix may lead to other findings, it was not only that excuse but many others that led us to go to another company. It was initially the fan motor ($500). After a new fan motor, a leak; diagnosis and maybe plug with a kit ($1025). Then it was the coil ($3600). We called a halt. Went to 2 other companies who said NOT a coil but a compressor. Before posting a negative review, we called Jose and then spoke to his supervisor and asked if they were willing to refund any portion of $1500 (even return the universal fan motor that we didn’t need). He stated it was now used so there was nothing he could do. If they had even tried to help us in any way, we would not have posted a negative review. Attached is a picture of the fan motor they installed with zip ties since it was universal and not designed for this unit. Not that it fixed our problem anyway. We sent video with the same sound it was making before they changed it out. We recommend Lloyd’s A/C. Old fashioned business with integrity.
All I wanted was the nest thermostat to be program. they came and was looking for fault with the heating and Ac unit Never try to set the Nest They wanted to replace the Nest for $ 450.00 I said no and got charged $99.00 for a service fee. this company is a ripoff I looked up Nest on Google and now I got it fixed. Something Jose should have done. Bad company Do not use them go to someone else
Absolutely disgrace of a company Call these guys out and have a look at my air conditioning was not told it was a call out thing which isn’t a problem After spending 15 to 20 minutes at my property and show me part which was broken which I believe to be roughly $30 , He ran turned around to tell me I owed them $550 Absolute disgrace of a company probably fight with you. The other ones would go elsewhere would not touch with a bar. Oh, I forgot to say they turned up Late as well At one point, he put his manager on the phone, but the manager didn’t realize he was on loudspeaker His words were just telling him to pay $150 call out and get somebody else to fix it Clearly shows they don’t care about their customers. All they care about is the coin the money. I’ve had to edit this review To whom this concerns !!!!!!!!!! And then you say that you drop the price to $300 but don’t know who this is (Really that seems to contradict itself) Your engineer never ever gave me a price for the work before he did the work, He told me the price at the end which was $550 I totally understand that a business has to make money and has to have minimum payments but for 20 minutes work and a minimal part. Do you think that’s a reasonable price? I’ll leave it up to the people reading this review to make their own assumptions, And more than sure you’ll now edit your reply to try and make you look good and that you were doing us a favor if you call out doing someone a favor, That is so wrong Your engineer agreed in My Home for us to pay $250 when he went outside to write the bill he wrote the bill up at 350, And asked me to sign it at that point I said no you just agreed $250 which he then said to me if you don’t pay 350 I’m taking the part back and I want 150 call out , Totally bullying tactics at this point, I’ve had enough and I offered to give him $300 in cash if you would like me to post a picture of the receipt where the 350 is scribbled out by your employee and 300 is wrote back out and more than willing to post the picture to prove that I am definitely not a liar and that your response is otter lies PS you might want to tell your employee not to put the phone on loudspeaker so I could hear everything that you said to him just get the money was the FrazE
Keep your eye on this company !!! Jose "replaced" capacitor and added a relay on broken AC, less than 30 days later AC stopped working, called Tank for service since they were just here and another tech from Tank AC came out, tech did no testing on anything and said it needs a new fan for roughly $1000. charged $100 to come out and he did nothing. called another business to come out for another opinion and they replaced the capacitor and took relay out. the capacitor was bad and relay was only installed to make the bad capacitor work, was told a relay would not have been needed if a new capacitor was actually installed, the relay was to help a bad capacitor run. paid over $900 to have both parts replaced and put on by Jose who says that was what was needed , so he was rigging and not "replacing" and charged as if both parts were needed. the other company wrote a report so we can try and get $ back for something that wasn't done. called Tank AC waited 3 days for a return call from Jose who says he will not refund any money that we probably had an unlicensed company come out. will be letting BBB handle this situation! horrible customer service!
My system finally went out after 12 years had multiple estimates for new duct work and system. Jose from tank ac came out was very thorough and knowledgeable and found things no other contractor found. I’m so glad I went with them I have had my new ductwork and system for 6months now and still working as good as day one. Thank you so much Jose for your servise.