Had Mark out today to replace a toilet in the master bathroom. First time using McGill and the experience was A+++. During the installation Mark noticed there was some root intrusion that had gone undetected. He completed some treatment to slow the problem down, but was very clear when explaining what to look for going forward and what kind of remediation I might have to expect in the future.
Once the installation was complete, the only trace of his presence was the new installation itself.
Really appreciated the high attention to detail, clear communication, and pristine workspace.
Will definitely be my first call for future plumbing needs.
Carol Tannehill
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February 26, 2025
This review is very late, but I did want to recognize Kyle for his excellent customer service. He went the extra mile to diagnose our plumbing problem and fixed it quickly. He explained everything in layman's terms and offered great advice for avoiding future problems. He told us to call him over the weekend -- he was on call -- if we had any further trouble. We plan to call McGill for all our future plumbing needs.
Kevin Giordano
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March 17, 2025
Had them come out to replace our water heater. They tech said he could fix it instead of replacing it which would be 300 vs 1900. He looked at the heating element for two minutes an told me it was my breaker on the fuse box an it needed to be replaced an thats all he could do. Didn't look at anything else. If he would of actually checked the full unit he could of seen that all the wires were melted an needed to be replaced on the unit. I guess for a quick 200 dollars that was to much to ask for him to fully Inspect the unit. Found a company that actually did the job properly. Do not use them.
Nate Freeman
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November 22, 2024
Couldn’t be happier. Tom and Josh showed up on time. Great attitudes. Installed all 5 sinks in less than half a day. Fun to talk to. I bought a faucet that was going to leak. Tom warned me before installing and I was able to get refund from where I bought it and Tom replaced with one that’s even better. They used parts that came with faucets so I didn’t use extra fittings purchased and can now take them back and save money. They fixed water filter even better than came in package. They repaired leak going to water filter. As if that wasn’t enough, Tom saw a broken cabinet door and was able to repair that as well which will save me 2 hours plus parts. Before providing the bill, they both carefully cleaned all areas service. Outstanding job. Great value!! Thank you Tom and Josh.
Patty Gavaghan
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January 14, 2025
I had a sudden leak from kitchen faucet. I was so confused who to call as I wanted a reliable company. I had a pleasant experience from my call to McGill Plumbing to discuss the problem I was having. They were very concerned about getting service to us right away. John M. was at my house within 1 hour of my call. He was very friendly, caring & assured me he would take care of our issue. He found the leak, explained to us what happened that caused it. He did a great job making the necessary repairs. I would recommend McGill Plumbing to anyone needing plumbing sevices. Thank You McGill Plumbing & John M. We are now customers for life!
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Had Mark out today to replace a toilet in the master bathroom. First time using McGill and the experience was A+++. During the installation Mark noticed there was some root intrusion that had gone undetected. He completed some treatment to slow the problem down, but was very clear when explaining what to look for going forward and what kind of remediation I might have to expect in the future. Once the installation was complete, the only trace of his presence was the new installation itself. Really appreciated the high attention to detail, clear communication, and pristine workspace. Will definitely be my first call for future plumbing needs.
This review is very late, but I did want to recognize Kyle for his excellent customer service. He went the extra mile to diagnose our plumbing problem and fixed it quickly. He explained everything in layman's terms and offered great advice for avoiding future problems. He told us to call him over the weekend -- he was on call -- if we had any further trouble. We plan to call McGill for all our future plumbing needs.
Had them come out to replace our water heater. They tech said he could fix it instead of replacing it which would be 300 vs 1900. He looked at the heating element for two minutes an told me it was my breaker on the fuse box an it needed to be replaced an thats all he could do. Didn't look at anything else. If he would of actually checked the full unit he could of seen that all the wires were melted an needed to be replaced on the unit. I guess for a quick 200 dollars that was to much to ask for him to fully Inspect the unit. Found a company that actually did the job properly. Do not use them.
Couldn’t be happier. Tom and Josh showed up on time. Great attitudes. Installed all 5 sinks in less than half a day. Fun to talk to. I bought a faucet that was going to leak. Tom warned me before installing and I was able to get refund from where I bought it and Tom replaced with one that’s even better. They used parts that came with faucets so I didn’t use extra fittings purchased and can now take them back and save money. They fixed water filter even better than came in package. They repaired leak going to water filter. As if that wasn’t enough, Tom saw a broken cabinet door and was able to repair that as well which will save me 2 hours plus parts. Before providing the bill, they both carefully cleaned all areas service. Outstanding job. Great value!! Thank you Tom and Josh.
I had a sudden leak from kitchen faucet. I was so confused who to call as I wanted a reliable company. I had a pleasant experience from my call to McGill Plumbing to discuss the problem I was having. They were very concerned about getting service to us right away. John M. was at my house within 1 hour of my call. He was very friendly, caring & assured me he would take care of our issue. He found the leak, explained to us what happened that caused it. He did a great job making the necessary repairs. I would recommend McGill Plumbing to anyone needing plumbing sevices. Thank You McGill Plumbing & John M. We are now customers for life!